Vocabee — Support

One beautiful word a day.

Vocabee gives you a single, well-chosen word each morning — its meaning, how it sounds, and a sentence that makes it stick — with home-screen and lock-screen widgets and gentle spaced review for the words you save.

Need help? Email [email protected]. We read everything and usually reply within a couple of working days.

Common questions

The widget shows the wrong word, or a placeholder

Open the app once so it can fetch the day's word and share it with the widget, then remove and re-add the widget. The widget reads from storage the app writes, so it needs the app to have run at least once.

I'm not getting my daily reminder

Check that notifications are enabled for Vocabee in your device settings, then confirm the reminder time and words-per-day in the app's own settings. Reminders are scheduled on your device, so they keep working without a connection.

The app is stuck on a network error

Words come from our servers, so a brand-new installation needs a working connection before it has anything to show. After the first successful load the app keeps working offline for reading.

How do I manage or cancel my subscription?

Subscriptions are billed by Apple or Google, not by us. Manage or cancel in your App Store or Google Play account settings — deleting the app does not cancel a subscription. Refunds are handled by the store you purchased from.

I bought Premium but it isn't showing

Tap Restore on the paywall while signed in to the same store account you purchased with. If it still doesn't appear, email us.

How do I delete my data?

Email [email protected] and we'll walk you through it. Vocabee has no accounts, so there's nothing to sign out of — deleting the app removes everything stored on your device. See the Privacy Policy for what we hold on our side.

Contact

[email protected]

Onto Mars Productions PTE LTD
32 Pekin Street
Singapore 048762